Last Update: October 18, 2019
Information We Collect About You
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Google Analytics” and "Statcounter" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
How We Use the Information We Collect
We may use information that we collect about you to:
- Deliver the services that you have requested
- Manage your account and provide you with customer support
- Perform research and analysis about your use of (personal and aggregate), or interest in, our products, services, or content, or products, services or content offered by others;
communicate with you by e-mail about products or services that may be of interest to you.
- Enforce our terms and conditions.
- Manage our business and perform functions as otherwise described to you at the time of collection.
With Whom We Share Your Information
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our website or while using our services.
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared.
We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include processing recurring payments, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting other features and promotions offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
Accessing Your Information
If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.
Your Choices About Collection and Use of Your Information
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to create your account, purchase products or services, ask a question or initiate other transactions on our website.
When you register on our website you may be given a choice as to whether you want to receive email notifications and/or newsletters. At any time you can choose to stop receiving notification emails by accessing your account settings or through the link at the bottom of the notification emails; and commercial or promotional emails or newsletters from us by clicking on your the link at the bottom of any of our emails. You will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them as long as your account is active. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party (such as a credit card processing partner or a marketing automation provider) before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to complete transactions initiated by you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
We are clarifying that all of our users, no matter where they are located, may contact us at any time to review the personal data that we have of theirs, request that we delete that data, or withdraw their consent to receive promotional announcements from us.
Protecting Your Personal Information
We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to manage your account and fill your order. We will not sell or redistribute your information to anyone.
How to Contact Us